Last Updated: March 6th, 2024
At Phantix Games, represented by VoyagerOne PTE LTD, we prioritize your digital experience. That's why, when you visit our services, we implement cookies and similar technologies on your computer or mobile device. This policy is crafted to clarify the utilization of two distinct types of these technologies: "first-party" and "third-party."
First-Party Cookies: Created and controlled by us, these cookies are essential for customizing your browsing experience on our platform, enhancing security through fraud detection, and providing you with interactions tailored to your preferences.
Third-Party Cookies: Utilized by our external partners, like analytics providers, these cookies help us understand how you interact with our site. The insights gained allow us to analyze traffic patterns, improve your user experience, and serve you targeted advertisements more aligned with your interests. Rest assured, while these cookies collect data about your activities, this information is primarily processed in a non-identifiable way. However, it's important to note there might be rare occasions where the collected data might be linked with personal details. For a detailed list of our third-party vendors, please view our partners.
Privacy is a foundational aspect of our services, guiding how long we retain cookie data. Our policy ensures that information is kept only for as long as necessary to fulfill its intended purposes or for a maximum of six years before being anonymized for security and reporting objectives. For example, upon creating a Phantix Games Account, your personal details are maintained as needed to manage your account effectively, deliver the services you've requested, comply with applicable agreements, and accurately document our interactions.
Regular assessments of our data retention policies ensure that the personal information we hold is necessary for resolving disputes, enforcing our Terms of Use, managing our services efficiently, adhering to legal requirements, and preserving the security and integrity of our Services. Furthermore, consistent communication about data processing practices reaffirms our commitment to transparency, giving you clear insights into your rights regarding how your information is handled.
The types of cookies and similar technologies used by us and our partners in connection with the provision of Phantix Games can be classified into the following categories. You cannot opt-out of Strictly Necessary Cookies as they are required for the website or application to function properly and to ensure the security of our services. For more information about the Cookies we deploy, please see below:
Strictly Necessary Cookies
These cookies are necessary for the website or application to function properly and to ensure the security of our services. These cookies cannot be turned off.
Cookies | Purpose | Data Controller |
android_id | A unique identifier assigned to an Android device by the operating system needs to be used to determine whether this device has agreed to or refused our privacy policy, to decide whether to seek their consent this time | First Party |
idfv | It's a unique identifier assigned by Apple to a specific iOS device for use by third-party app developers. Needs to be used to determine whether this device has agreed to or refused our privacy policy, to decide whether to seek their consent this time. | First Party |
device_id | This allows the website or application to recognize the device when it returns, even if the user doesn't log in or otherwise identify themselves. Needs to be used to determine whether this device has agreed to or refused our privacy policy, to decide whether to seek their consent this time. | First Party |
create_ip | The IP address captured during the player's account creation process is collected to provide access to in-game events and offers associated with the account creation IP. | First Party |
ip | The IP address recorded at the time of the player's login is utilized to ascertain whether the location of the login activity falls within the authorized distribution territory of our services. | First Party |
country_code | The IP address corresponding to the country location at the time of player's account registration is collected to assist in determining regulations and services related to that country. | First Party |
register_time | The time of the player's registration is recorded to assist in assessing the duration since account creation for the purpose of determining eligibility for in-game events and whether to push notifications related to such duration-based in-game events. | First Party |
order_pay_dollar | These cookies are used for implementing and managing the user's payment process to ensure the payment process proceeds smoothly | Third Party |
transaction_id (during payment process) | ||
order_sn | ||
nickname |
Performance Cookies
Performance cookies, also known as analytics cookies, are utilized to collect information on how visitors use a website or an app, with the goal of improving performance and the user experience. These cookies, while not essential for the website's basic functionality like strictly necessary cookies, are valuable for optimizing the website or an app. Furthermore, it's important to highlight that performance cookies are also used for attribution purposes, specifically for conducting user value analysis.
Cookies | Purpose | Data Controller |
adjust_id | Adjust user identification number utilized for attribution purposes in specific scenarios. | First Party |
app_instance_id | Personal ID provided by the Firebase SDK, utilized for attribution purposes in specific scenarios. | First Party |
anon_id | The player's installation number on Facebook, unique to each device, utilized for attribution purposes in specific scenarios. | First Party |
fbp | These cookies enable website owners to track visitors' actions on their site and report website traffic, including the player's unique identification number in Facebook's browser for the webpage (utilized for attribution purposes in specific scenarios.) | First Party |
fbc | The player's Facebook click identification number on the webpage, utilized for attribution purposes in specific scenarios. | First Party |
transaction_id | Personal ID provided by other advertising service providers, utilized for attribution purposes in specific scenarios. | First Party |
gg_client_id | The player's unique Google identification number on the webpage, specifically designated for the webpage and utilized for attribution purposes in various scenarios. | First Party |
wbraid | iOS web personal ID, unique to the webpage, utilized for attribution purposes in specific scenarios. | First Party |
advertising_id | These cookies, previously identified under the category of strictly necessary cookies, are also classified as performance cookies. They serve the dual purpose of enabling third parties to confirm device information for attribution, facilitating the linkage of device information with behavioral data. This dual classification underscores their essential role in both the basic functioning of the website and in enhancing performance through the evaluation of advertising effectiveness and supporting data analysis. | Third Party |
android_id | ||
idfv | ||
device_id | ||
Assists in attribution while also helping players link their third-party accounts with their game accounts. | Third Party | |
referrer_url | Facebook advertising URL, which we collect from players and pass to third parties for attribution purposes. | Third Party |
cpu_type | Player device-related information, which is used to help recommend game settings, and is also used for analyzing and optimizing the gaming experience. | First Party |
has_edge （PC Only） | ||
gpu_info | ||
screen_resolution | ||
memory_info | ||
cpu_info | ||
gpu_type | ||
os_type | Player device-related information is used to help recommend game settings, as well as for analyzing and optimizing the gaming experience. It is also provided to third parties to assist with attribution. | Third Party |
os_version | ||
device_resolution | ||
device_type | ||
ip | When unable to obtain an accurate device_id, it is passed to third parties for assistance in attribution. Among these, 'order_sn' and 'pay_dollar' are utilized for conducting user value analysis. | Third Party |
login_ip | ||
order_sn | ||
pay_dollar | ||
country_code | ||
system_time_diff | Involves collecting information on the player's in-game patch versions, behaviors, and attributes to assist in determining the situation for returning players as well as for awarding prizes for participation in in-game events. | First Party |
sdk_version | ||
platform_id | ||
timestamp | ||
package_name | ||
launch_time | ||
create_time | ||
attribute_lang | ||
click_download_time | ||
app_install_time | ||
last_return_time | ||
last_afk_time | ||
player_info | ||
app_version | Involves collecting information on the player's in-game patch versions, behaviors, and attributes to assist in determining the situation for returning players as well as for awarding prizes for participation in in-game events. It is also shared with third parties to aid in attribution. | Third Party |
system_lang | ||
user_agent | ||
players_chat_history | When players use the Google translation feature in our game chatbox, and they activate the translation button, we provide Google with this information to achieve the translation result. | Third Party |
crash_info | Cookies that assist in collecting error reports from players and sending them back to us for bug fixing. | Third Party |
fps_avg | Cookies are used for the APM (Application Performance Monitor) component, aimed at performance collection, helping to improve the player's performance experience. | First Party |
fps_sigma | ||
fps_drop_low | ||
fps_drop_mid | ||
fps_drop_high | ||
jank | ||
big_jank | ||
app_used_cpu_info | ||
total_used_cpu_info | ||
start_time | ||
end_time | ||
quality_level | ||
resolution | ||
target_fps | ||
fps_info | ||
ping_info | ||
memory_total | ||
charge_state | ||
power_percent | ||
player_state |
Online Behavioral Advertising
We work with third-party ad partners to help us personalize your experience with targeted ads on third-party websites and apps. Our ad partners may collect information about your online interactions with the services for the purpose of delivering the targeted ads.
Cookies | Purpose | Data Controller |
advertising_id | This cookie is utilized for the purpose of enhancing targeted advertising efforts. By uploading and processing audience data, it enables precise segmentation and identification of target demographics. This ensures that marketing messages are effectively tailored and delivered to the most relevant audience segments, significantly improving the efficiency and impact of advertising campaigns. | Third Party |
country_code | ||
pay_dollar (total historical payment amount) |
